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Marketing
Management
Customers are the single most important asset of the company that determines how much your business is truly worth. Often, businesses lose sight of this fact to produce marketing strategies that replicate what everyone else does: Promotions, special offers, advertisements, social media plans that are far from credible for the customer. Instead, we offer our clients a strategy that puts the customer in the focal point and works their way out from this focal point. Every customer touchpoint, every interaction, every opportunity matters. We help our clients make the best out of each one.
Design and implementation of market research studies
Customer segmentation
Development of customer centric marketing strategies
Customer purchasing preferences and behavior analysis
Design and implementation of customer touch and support processes
Measurement and improvement of customer experience
Definition of customer engagement rules
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Calculation and management of value of customer portfolio
Management of product portfolio
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