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Marketing

Management

Customers are the single most important asset of the company that determines how much your business is truly worth. Often, businesses lose sight of this fact to produce marketing strategies that replicate what everyone else does: Promotions, special offers, advertisements, social media plans that are far from credible for the customer. Instead, we offer our clients a strategy that puts the customer in the focal point and works their way out from this focal point. Every customer touchpoint, every interaction, every opportunity matters. We help our clients make the best out of each one.

Design and implementation of market research studies

 

Customer segmentation

 

Development of customer centric marketing strategies

 

Customer purchasing preferences and behavior analysis

 

Design and implementation of customer touch and support processes

 

Measurement and improvement of customer experience

 

Definition of customer engagement rules

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Calculation and management of value of customer portfolio

 

Management of product portfolio

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